Trademarks and Copyright - The name HemiData, Hemidata.com are trademarks of HemiData, Inc. From time to time, we may use trade names and trademarks of other companies in our marketing. We acknowledge the ownership of other trademarks as being the property of their respective owners.

Privacy and Personal Information - We value your privacy and will use all efforts at our disposal to protect your information. We do not sell your information to others for any reason. We will use your contact information to contact you if there is a problem with your order. If you give us permission, we will send you sales and marketing messages to announce new products or specials.

Order Processing Policy - Orders are processed within 24-48 hours of receipt, Monday through Friday. Orders received before 3:00 PM will likely ship the same day. Orders received on Friday may be processed on Monday.

Sales Region - Orders placed through the website can only ship to addresses within the United States. We only accept payment from credit cards issued by banks within the United States.
Backorder Policy - If an item is ordered results in a backorder, you will not be charged for the item at checkout. We will notify you by e-mail, about the shipping status of the back ordered items. Your credit card will be charged for the items when the ship.
Return Policy - We want you to be satisfied with the items that you receive from us. We will work to make sure that is the case. If you receive an item that is broken or contains a manufacturing defect, then we will replace the item. We respect the rights of copyright holders. Therefore, we cannot accept returns for any copyrighted items.

Any refunds issued, will be refunded to the original credit card identified on the purchase.

All returns must be accompanied by a RMA number. You can request an RMA number through our contact page. Please include the order number and describe the problem as best you can. If you would like to speak to a real person, you can call the number listed on the purchase receipt email.